FW CWP – Connect Customers

Customer Web Portal

The CWP is a “one stop shop” for customer service operatives and your clients where a myriad of information is available at your fingertips. Fed in real time by our other applications the CWP provides the most accurate and concise view of order progress to ensure your clients are up to speed.


Profile and password driven
Deployed using your livery & logos
Add/Edit jobs
Route / Job tracking allows you and your customers to see progress against a plan
Information on orders available in real time
Digital images relating to order events which can be emailed / downloaded to your device

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Less incoming calls from customers as they can access the information on the portal
Discrepancies / claims managed more effectively
The portal provides another ‘shop front’ for you
Time & money saved